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Published on May 2nd, 2011 | by Kole Ross, Editor

Sony Online Entertainment Loses Your Personal Info to Hackers

If I hear one more person joke that Osama Bin Laden was found because he put his personal information on the PlayStation Network, I’m going to flip a goddamn table.

It’s an easy joke to make, but it’s also inaccurate. He was caught because he was an EverQuest fiend, and therefore on the Sony Online Entertainment servers.

Earlier today, SOE halted all of their services, including MMOs, websites, and Facebook games after detecting an “intrusion… that warrants enough concern for us to take the service down immediately.”

Later on, SOE confirmed that over 24.6 million SOE accounts had their personal information compromised. The information includes name, birthdate, e-mail address, phone number, login, and hashed password.

Most worrying is “loss” of approximately 12,700 credit card numbers for customers in Austria, Germany, the Netherlands, and Spain. This is in addition to other financial data, including bank account numbers, account names, and customer addresses.

Sony insists that although the SOE servers are separate from the PSN servers, these attacks happened concurrently on April 16th or 17th, a few days before the breach was announced and services were taken down.

While Sony continues to demonstrate a shocking level of incompetence in maintaining the trust of their customers, they have been hard at work on figuring out a way to compensate those affected.

SOE customers will have an additional month tacked on to the end of their current subscriptions, and an extra day for every day that the outage continues. They are working on a way to compensate players of their PS3 MMOs, including DC Universe Online and Free Realms.

An extra month of games seems like meager compensation for the fact that ne’er-do-wells are plotting to remortgage your home to buy boats, or to invade your home and insinuate themselves into your identity… hijacking your marriage, making sweet love to your wife, and raising your kid while you write letters to him from debtor’s prison that he will never read because new daddy is better than old daddy.

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About the Author

Kole is a broadcaster, and a podcaster, at heart. Check out his video game podcast at, and my comedy podcast at

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